Forettle Center

Efficient parking space management ensures satisfied customers

With the introduction of the new system, we have increased the satisfaction of our customers. The sufficient availability of parking spaces facilitates the visit and ensures a stress-free shopping experience.
Björn Kirschsieper, Center Manager, MEC
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The initial situation

The Forettle Center, a popular shopping center, suffered from declining visitor numbers and dissatisfied customers, as third-party parkers used the 90-minute free parking period to go into the city center. Real customers from shops and gyms were often unable to find a free parking space. A solution had to be found to avoid third-party parking and secure parking spaces for center customers - without a barrier system that would have caused traffic jams on the busy street.

The solution

With Wemolo, the Forettle Center was able to increase customer satisfaction and use the parking spaces profitably. The innovative, camera-based solution without barriers enables efficient utilization control and a relaxed shopping experience without traffic jams.

Barrier-free parking monitoring:
Four cameras reliably record vehicles entering and exiting and ensure smooth control. This prevents traffic jams and creates a stress-free parking and shopping experience.

Flexible free parking regulation:
The previous flat-rate free parking time has been replaced by a targeted regulation. Retail customers receive 90 minutes of free parking time via QR code flyers, while gym visitors can conveniently unlock their parking space at a terminal in the gym. Third-party parkers pay to use the parking spaces, which generates additional income for the center.

Modern payment options:
The machines offer a variety of payment options - cash, card or online up to 24 hours after exit. With QR codes, customers also receive discounts on parking fees and benefit when shopping in the center.

"With the introduction of the new system, we have increased customer satisfaction. The sufficient availability of parking spaces makes the visit easier and ensures a stress-free shopping experience."

Hard Facts

221

Spaces

Segment

Shopping Center
Commissioning
August 2022

Stakeholders

Retail, fitness studio, gastronomy

Location

Kaufbeuren

Standort

Kaufbeuren

x

With the introduction of the new system, we have increased the satisfaction of our customers. The sufficient availability of parking spaces facilitates the visit and ensures a stress-free shopping experience.

Björn Kirschsieper, Center Manager, MEC
98%

guaranteed parking spaces for customers

124%

More turnover thanks to targeted free parking regulations

0

Traffic jams at the entrance and exit - even at peak times

Wemolo solution

Product:
Parking Lot Management
Product:
Parking Lot Management
Parking space control:
4 License plate scanners
Parking space control:
4 License plate scanners
Rabbatflyer:
Free parking time for customers via QR code and tablet
Rabbatflyer:
Free parking time for customers via QR code and tablet
Hardware:
4 automatic pay stations, 1 activation terminal
Hardware:
4 automatic pay stations, 1 activation terminal

More customer stories

Nettergasse parking garage (Dormagen)

Data-driven parking management for a future-oriented city

"With the Wemolo parking system, we can offer our citizens a pleasant stay in our city. The changeover was surprisingly easy and almost all users got used to the new system within a few months. We were also able to significantly increase our turnover thanks to the new parking system."

Location

Dormagen

Spaces

394

Odysseum

Smooth and stress-free parking for an all-round relaxed museum experience

With the digital system, waiting times and traffic jams are a thing of the past. Visitors enjoy stress-free processes, even on busy days. This makes a visit to the Odysseum an all-round successful experience.

Location

Cologne

Spaces

120

Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.