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Forettle Center

Efficient parking space management ensures satisfied customers

With the introduction of the new system, we have increased the satisfaction of our customers. The sufficient availability of parking spaces facilitates the visit and ensures a stress-free shopping experience.
Björn Kirschsieper, Center Manager, MEC
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The initial situation

The Forettle Center, a popular shopping center, suffered from declining visitor numbers and dissatisfied customers, as third-party parkers used the 90-minute free parking period to go into the city center. Real customers from shops and gyms were often unable to find a free parking space. A solution had to be found to avoid third-party parking and secure parking spaces for center customers - without a barrier system that would have caused traffic jams on the busy street.

The solution

With Wemolo, the Forettle Center was able to increase customer satisfaction and use the parking spaces profitably. The innovative, camera-based solution without barriers enables efficient utilization control and a relaxed shopping experience without traffic jams.

Barrier-free parking monitoring:
Four cameras reliably record vehicles entering and exiting and ensure smooth control. This prevents traffic jams and creates a stress-free parking and shopping experience.

Flexible free parking regulation:
The previous flat-rate free parking time has been replaced by a targeted regulation. Retail customers receive 90 minutes of free parking time via QR code flyers, while gym visitors can conveniently unlock their parking space at a terminal in the gym. Third-party parkers pay to use the parking spaces, which generates additional income for the center.

Modern payment options:
The machines offer a variety of payment options - cash, card or online up to 24 hours after exit. With QR codes, customers also receive discounts on parking fees and benefit when shopping in the center.

"With the introduction of the new system, we have increased customer satisfaction. The sufficient availability of parking spaces makes the visit easier and ensures a stress-free shopping experience."

Hard Facts

221

Spaces

Segment

Shopping Center

Man mounts camera from Wemolo
Commissioning
August 2022

Stakeholders

Retail, fitness studio, gastronomy

Location

Kaufbeuren

Standort

Kaufbeuren

221

Stellplätze

Inbetriebnahme
August 2022

Stakeholder

Retail, fitness studio, gastronomy

x

With the introduction of the new system, we have increased the satisfaction of our customers. The sufficient availability of parking spaces facilitates the visit and ensures a stress-free shopping experience.

Björn Kirschsieper, Center Manager, MEC
98%

guaranteed parking spaces for customers

124%

More turnover thanks to targeted free parking regulations

0

Traffic jams at the entrance and exit - even at peak times

Wemolo solution

Product:
Parking Lot Management
Product:
Parking Lot Management
Parking space control:
4 License plate scanners
Parking space control:
4 License plate scanners
Rabbatflyer:
Free parking time for customers via QR code and tablet
Rabbatflyer:
Free parking time for customers via QR code and tablet
Hardware:
4 automatic pay stations, 1 activation terminal
Hardware:
4 automatic pay stations, 1 activation terminal

More customer stories

REWE Richrath

Efficient parking space utilization for 12 locations

With over 12 locations in Germany, REWE Richrath was faced with the challenge of improving the organization and utilization of its parking spaces. With the help of Wemolo's digital parking space monitoring, a solution was implemented that makes parking operations more efficient and significantly increases availability for customers.

Location

12 locations

Spaces

Up to 2000

Rheinlandhalle

Optimally managed, even with complex usage conditions

With Wemolo, the parking area of the Rheinlandhalle is optimally managed. Wemolo ensures smooth processes and simple management of parking authorizations - even with complex user relationships.

Location

Cologne

Spaces

130

Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

What is parking space management?

Parking space management or parking space monitoring refers to the organization and control of parking areas to ensure optimal use of existing capacity. The aim is to reduce traffic and environmental pollution and improve the balance between parking space demand and supply. Satisfaction is increased by minimizing parking violations and optimizing parking space availability.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

Wie funktioniert modernes Parkraummanagement?

Modernes Parkraummanagement basiert auf digitalen Technologien wie Sensorik, automatischer Kennzeichenerkennung und Apps. Wemolo setzt bewusst auf eine innovative kamerabasierte Lösung statt auf traditionelle Parksensoren. Dieses System überwacht das Parkraumangebot effizienter und kostengünstiger. Es spart Personalaufwand und bietet präzise Parkraumkontrolle ohne die hohen Kosten und die Komplexität der Sensortechnik.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

Who is parking space management suitable for?

Who is parking space management suitable for?The concept is designed for various user groups and offers customized solutions: Parking space management is flexible in its application: it can be used to monitor unpaid spaces, manage paid parking spaces, and rent out free capacity. Regardless of the size of the area, parking space management providers such as Wemolo offer solutions that can be used in any industry: from retail, shopping centers, and leisure facilities to healthcare, cities, residential, and office properties.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Portrait of Niklas Garrn, your contact at Wemolo
Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Portrait of Fausto Martino, your contact at Wemolo
Director Nazionale
Fausto Martino

Per experience, possiamo dire che una breve evaluation of vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.