Agaplesion Hospital Hagen

Reliable parking for patients - because every minute counts in hospital

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The initial situation

The parking lot of the Agaplesion Klinikum Hagen, the largest hospital parking lot in Hagen, was characterized for years by an outdated barrier and payment system. The system, installed in 2003, was increasingly unstable. The central computer regularly failed, leading to loss of revenue, long waiting times and a high level of frustration among patients and visitors. Defective barriers often blocked the entrances and exits, necessitating manual intervention. These problems not only hindered the flow of traffic on the hospital grounds, but also led to considerable additional work for the operators. A modern and reliable solution was urgently needed to secure revenue and ensure smooth operations.

The solution

With Wemolo, the parking lot of the Agaplesion Klinikum Hagen was converted into a reliable, modern system that meets the high requirements of a specialist clinic. The barriers, which were prone to failure, were replaced by a camera-based system that automatically records every parking process.

Barrier-free and reliable: The frequently defective barriers have been completely abolished. The camera-based system works stably and records all parking processes precisely, securing revenue and keeping the flow of traffic on the hospital grounds undisturbed.‍

All-round carefree operation: Wemolo's digital system requires no manual intervention in the event of faults and significantly reduces the burden on operators. Thanks to the robust technology, loss of revenue and downtime are a thing of the past. In addition, Wemolo's all-round carefree service takes over the maintenance and support of the system so that operators can concentrate fully on their core business - with the certainty that the parking lot will run smoothly.

Flexible payment options: Two centrally located pay machines allow visitors to pay both in cash and cashless. There is also the option to pay online via WebApp up to 24 hours after leaving. This ensures simple processing and meets the different needs of users.

Optimum availability: Thanks to the structured organization and seamless management of the parking lot, sufficient free parking spaces are available for patients and visitors on 95% of days.

Wemolo has transformed the parking lot at Agaplesion Klinikum Hagen. From unreliable barrier operation to a digital all-round carefree solution - reliable, efficient, barrier-free and perfectly tailored to the needs of patients and visitors.

Hard Facts

78

Spaces

Segment

Healthcare sector

Man mounts camera from Wemolo
Commissioning
July 2024

Stakeholders

Patients, employees

Location

Hagen

Standort

Hagen

78

Stellplätze

Inbetriebnahme
July 2024

Stakeholder

Patients, employees

x

100%

Reliable system

95%

Guaranteed parking space availability for patients and visitors

0%

Stress when parking

Wemolo solution

Product:
Parking Lot Management
Product:
Parking Lot Management
Parking space control:
11 License plate scanner
Parking space control:
11 License plate scanner
User information:
1 remaining space
User information:
1 remaining space
Payment methods:
2 Automatic pay station, web app
Payment methods:
2 Automatic pay station, web app

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Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Portrait of Niklas Garrn, your contact at Wemolo
Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Portrait of Fausto Martino, your contact at Wemolo
Director Nazionale
Fausto Martino

Per experience, possiamo dire che una breve evaluation of vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.