Josephs-Hospital Warendorf

Smart parking solution for better infrastructure and efficiency in hospital life

Intuitive operation, respectful communication and lots of positive feedback — compared to the previous provider, the collaboration with Wemolo is a real step forward.
Johannes Klotz, Head of Technical Services
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The initial situation

The previous parking system at Josephs-Hospital Warendorf was susceptible to faults and regularly led to problems. Defective vending machines, incorrect license plate recognition and sometimes unjustified penalties significantly affected the parking experience. In addition, customer service inquiries went unanswered, further increasing frustration. Instead of positive experiences with the hospital's medical services, complaints about parking dominated the perception of many patients and visitors. In view of this, hospital management finally decided to change providers in order to sustainably improve the situation.

The solution

With Wemolo's innovative parking system, the Josephs-Hospital Warendorf's parking lot is reliably managed around the clock. The new solution ensures smooth and user-friendly processes, minimizes outages and sustainably increases the satisfaction of patients, visitors and employees. The changeover not only eliminated the technical weaknesses of the old system, but also significantly strengthened the service character.

Improved infrastructure

11 AI-supported scanners capture every license plate fully automatically and almost error-free. Unjustified fines due to incorrect registrations are now a thing of the past. All parking processes are completely and correctly documented without the need to draw a ticket — the parking time is digitally registered and automatically billed when you exit.

Efficient management and low-maintenance system

Scanner-based recording requires less hardware, which significantly reduces maintenance costs and vulnerability and thus also the administrative workload of the hospital. Weatherproof payment machines and stable, specially developed software ensure reliable operation in all weathers. This ensures seamless use of the system 365 days a year — a fundamental requirement for smooth hospital operation.

Flexible and modern payment options

Users can pay their parking fees flexibly — conveniently via the Wemolo WebApp or directly at the vending machine in cash, by card or contactlessly via NFC. Payment via the app PayByPhone is also possible.

In particular, the ability to pay online up to 24 hours after the completed parking process significantly improves the user experience and reduces stress when leaving the premises.

Increased usability and 24-hour service hotline

Modern technology and clearly structured processes noticeably improve the parking experience. Large exit screens create additional transparency by informing parkers of the payment status in real time. This provides safety when exiting, promotes understanding of the system, and reduces irritation.

If you have any questions or problems, the Wemolo service hotline is reliable and friendly — so patients and visitors feel well taken care of at all times.

With Wemolo's smart parking space management, Josephs-Hospital Warendorf improved the efficiency and user-friendliness of its parking lot. AI-based license plate recognition, flexible payment methods and reliable service create more transparency, convenience, and user satisfaction.

Hard Facts

475

Spaces

Segment

Healtcare

Man mounts camera from Wemolo
Commissioning
January 2025

Stakeholders

Patients, Visitors, Doctors

Location

Warendorf

Standort

Warendorf

475

Stellplätze

Inbetriebnahme
January 2025

Stakeholder

Patients, Visitors, Doctors

x

Intuitive operation, respectful communication and lots of positive feedback — compared to the previous provider, the collaboration with Wemolo is a real step forward.

Johannes Klotz, Head of Technical Services
99%

correctly paid parking transactions through transparent signs & screens

47%

digital payments (card, WebApp, PayByPhone)

5%

electric vehicles

Wemolo solution

Product
Parking Lot Management
Product
Parking Lot Management
Parking space control
11 License plate scanners
Parking space control
11 License plate scanners
Hardware
4 Payment machines
Hardware
4 Payment machines
Extra
2 Information screens
Extra
2 Information screens

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Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Portrait of Niklas Garrn, your contact at Wemolo
Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Portrait of Fausto Martino, your contact at Wemolo
Director Nazionale
Fausto Martino

Per experience, possiamo dire che una breve evaluation of vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.