AUVA Accident Hospital

Efficient and user-friendly parking space management

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The initial situation

The AUVA Accident Hospital Klagenfurt faced considerable challenges in the area of parking space management. The existing barrier system was outdated and susceptible to faults, which not only led to high repair costs but also caused significant losses in parking revenue. Barriers were broken again and again, which led to frustration among visitors and employees. A functioning solution was urgently needed to sustainably optimize operations.

The solution

The customer wanted a model that was based on a monthly billing basis and could be flexibly adapted to the conditions of the hospital.
AUVA Accident Hospital Klagenfurt decided to implement an innovative, fully automated parking solution from Wemolo. The system is based on a flexible monthly fee model, which allows the hospital to cover costs directly from the parking income generated. As a result, the infrastructure could be modernized without making large one-off investments. The solution therefore ensures a smooth and user-friendly process for all parties involved without causing additional financial burdens. The system manages 120 parking spaces and is in use around the clock, 365 days a year. It therefore meets the requirements of a hospital business. The technical equipment includes four license plate scanners, which ensure precise recording of entrances and exits, a modern pay machine with various payment options, and an exit screen that offers visitors a clear confirmation of their parking transaction. This combination of advanced technology and intuitive user guidance guarantees an efficient and pleasant parking process.

A particular highlight of the system is visitor friendliness: The exit screen provides additional transparency by finally confirming all formalities before departure. This minimizes uncertainty and improves the overall experience for patients and visitors. In addition, payment processing is fully automated, which significantly reduces the hospital's administrative workload. Another advantage is the inclusivity of repair costs: All maintenance work is included in the monthly fee, which avoids unforeseen financial burdens and creates long-term planning security. The benefits of the new solution are obvious. The efficiency of parking management has been significantly increased by the smooth control of entrances and exits, which prevents traffic jams and delays.

The fee model makes high initial investments superfluous and therefore does not create any additional financial burdens. At the same time, patients, visitors and employees benefit from an optimized user experience thanks to clearly structured processes and modern technology. In addition, the systems are characterized by their sustainability: They are durable and result in low maintenance costs. Optimized management led to a significant increase in turnover. In addition, the system offers 100% transparent tracking and easy payment processing, which sustainably improves the satisfaction of all user groups.

Thanks to Wemolo's tailor-made solution, AUVA Accident Hospital Klagenfurt was not only able to reduce its operating costs, but also significantly increase service quality. The project shows how digital technologies and innovative approaches can shape the future of parking space management. With Wemolo as a partner company, the hospital is ideally equipped to meet the requirements of modern mobility.

With Wemolo's innovative parking space management, AUVA Accident Hospital Klagenfurt was able to optimize its existing parking system and significantly improve patient, visitor and employee satisfaction. Thanks to a flexible and cost-effective solution, the hospital is now ideally positioned to make parking operations even more efficient and user-friendly — without complex barriers or complicated systems.

Hard Facts

Over 120 parking spaces

Spaces

Segment

Healthcare

Man mounts camera from Wemolo
Commissioning
October 2024

Stakeholders

Doctors, visitors, patients

Location

Klagenfurt

Standort

Klagenfurt

Over 120 parking spaces

Stellplätze

Inbetriebnahme
October 2024

Stakeholder

Doctors, visitors, patients

x

99%

customers use the new digital system without any problems

100%

reliable operations

Wemolo solution

Produkt
Parkraumbewirtschaftung
Produkt
Parkraumbewirtschaftung
Parkraumkontrolle
4 Kennzeichenscanner
Parkraumkontrolle
4 Kennzeichenscanner
Extra
1 Ausfahrtbildschirm
Extra
1 Ausfahrtbildschirm
Hardware
1 Kassenautomat
Hardware
1 Kassenautomat

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Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Portrait of Niklas Garrn, your contact at Wemolo
Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Portrait of Fausto Martino, your contact at Wemolo
Director Nazionale
Fausto Martino

Per experience, possiamo dire che una breve evaluation of vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.