Fanghöfli

Conversion of a communal parking area into a paid parking system

Alle Bilder
No items found.
All pictures
The initial situation

Initial situation: High effort with manual administration

The Fanghöfli center had a mixture of outdoor and indoor parking spaces, some of which were allocated to tenants. The parking duration was controlled manually by an external company - a time-consuming and often inefficient solution. The inadequate management meant that reserved parking spaces were not always available and regulated access for visitors could not be guaranteed. A switch to a digital, paid parking system was necessary in order to use the parking space more efficiently and reduce the administrative burden.

The solution

Solution: Automated, data-driven parking space management

With Wemolo, the Fanghöfli Center was able to implement a comprehensive transformation that delivered measurable results:

Automated license plate recognition and payment processing

State-of-the-art license plate scanners register vehicles as they enter and exit and automatically calculate the parking time. Users can pay their parking fees flexibly at the pay station or online - depending on their preferences. This change has led to a 12% increase in the number of paying parkers as parking spaces are used more efficiently.

Discounts for customers of specific tenants

A flexible discount system offers customers of certain tenants such as physiotherapists, bakers and hairdressers discounts via QR codes or the web app. This not only strengthens customer loyalty, but has also contributed to increasing customer satisfaction and tenant attractiveness.

Real-time data and optimized management

The Wemolo dashboard gives operators insight into the use of the parking spaces at all times. The 100% data transparency enables data-based decisions, such as optimizing capacities and identifying peak times. These insights facilitate long-term planning and promote efficient management.

User-friendly and flexible system

Thanks to its ease of use and flexible payment options - including the option to pay parking fees online up to 24 hours after exit - the system has been extremely well received by users. 37% of payments are made by card, which significantly increases convenience for visitors and underlines the efficiency of the system.

The switch to an automated parking management system has increased the efficiency of parking space use, improved customer satisfaction and optimized management through real-time data.

Hard Facts

175

Spaces

Segment

Center
Commissioning
February 2023

Stakeholders

Visitors, customers and employees

Location

Lucerne, Switzerland

Standort

Lucerne, Switzerland

175

Stellplätze

Inbetriebnahme
February 2023

Stakeholder

Visitors, customers and employees

x

+12%

paying parkers in the past year

100%

Data transparency thanks to the customer dashboard

37%

of payments are processed by card

Wemolo solution

Parking space management:
Parking Lot Management
Parking space management:
Parking Lot Management
Parking space control:
4 License plate scanners
Parking space control:
4 License plate scanners
Hardware:
1 automatic pay station
Hardware:
1 automatic pay station
Data:
Analytics and management platform
Data:
Analytics and management platform

More customer stories

Dietzenbach Medical Center

No barriers, no problems - modern parking solutions for higher revenues

With Wemolo, the Dietzenbach medical center's parking lot is reliably managed around the clock - from the seamless recording of all parking processes to flexible payment options, the digital system ensures stress-free processes and maximum efficiency for operators and visitors.

Location

Dietzenbach

Spaces

134

Neutor Gallery (Dinslaken)

Cost-efficient & data-driven parking solution for a stress-free customer visit

"By removing the barriers, we hope to achieve a smoother exit for customers, especially on busy days. The new system is another step into the future."

Location

Dinslaken

Spaces

520

Frequently Asked Questions

How much does it cost to install the Wemolo system?

The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking area meet?

Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.

Where do you position the license plate scanners?

The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.

What measures are being taken against third-party parkers?

Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.

What does the local signage and marking look like?

Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.

How does optimizing parking control work with a camera system?

Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.

What advantages does digital parking space monitoring offer compared to conventional parking systems with parking disc and barrier?

Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.

Your parking expert

Portrait of Niklas Garrn, your contact at Wemolo
Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Portrait of Fausto Martino, your contact at Wemolo
Director Nazionale
Fausto Martino

Per experience, possiamo dire che una breve evaluation of vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.