Neutor Gallery (Dinslaken)
Cost-efficient & data-driven parking solution for a stress-free customer visit
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The Neutor Galerie suffered from high costs, high-maintenance technology and a lack of transparency in parking space management. The barrier system, which was over 10 years old, was constantly breaking down and causing considerable operating and maintenance costs. Faulty automatic pay stations without card payment options led to frustration among customers and impaired the shopping experience. In addition, the parking garage remained a black box for the center management: without precise data on parking usage, it was impossible to efficiently control parking management or carry out targeted marketing measures. A fundamentally new solution was urgently needed.
With the digital solution from Wemolo, Neutor Galerie was able to overcome the high maintenance costs and lack of transparency. The camera-based system offers a cost-effective alternative to the barrier system and provides valuable data for planning and marketing.
Reliable & digital system:
The camera-based system in conjunction with the all-round carefree package ensures smooth operation around the clock. Cost-intensive breakdowns and time-consuming maintenance, as with traditional barrier systems, are a thing of the past. The modern technology thus reduces operating costs and increases reliability.
Detailed & appropriate data analyses:
The digitalization of the parking area offers full transparency about what is happening in the parking lot. The customer dashboard provides detailed analyses of turnover, customer origin, dwell time and peak times. This valuable information enables more precise planning and supports targeted marketing measures.
Modern & convenient user experience:
40% of users pay quickly and conveniently by card at the pay station or online up to 24 hours after leaving. Customers of the fitness studio can easily discount their parking time using a QR code. The more than 160 long-term parkers book and manage their parking space digitally via the Wemolo booking platform. The high-resolution entry and exit screens greet customers in a friendly manner and politely remind them of outstanding parking fees.
"By removing the barriers, we hope to achieve a smoother exit for customers, especially on busy days. The new system is another step into the future."
Hard Facts
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By removing the barriers, we hope to achieve a smoother exit for customers, especially on busy days. The new system is another step into the future.
Cheaper than the old cabinet system
Data transparency thanks to the customer dashboard
of payments are processed by card
Wemolo solution
More customer stories
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Rheinlandhalle
With Wemolo, the parking area of the Rheinlandhalle is optimally managed. Wemolo ensures smooth processes and simple management of parking authorizations - even with complex user relationships.
Forettle Center
"With the introduction of the new system, we have increased customer satisfaction. The sufficient availability of parking spaces makes the visit easier and ensures a stress-free shopping experience."
Frequently Asked Questions
The costs for installing the digital system vary depending on the location-specific conditions of the parking area and its size. In an initial non-binding discussion, we will be happy to advise you on how to develop a tailor-made solution for your parking space and to prepare an initial cost estimate. Please contact us and our park experts will get back to you as soon as possible.
The hardware required for parking space management remains the property of Wemolo GmbH during the contract period and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.
Wemolo has a solution for almost every parking space. In a non-binding conversation, we will be happy to show you what needs to be considered in your parking space. In principle, clearly identifiable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are an advantage.
The license plate scanners are installed near the entrance. The exact location varies from location to location. Our license plate scanners have a range of up to 100 m and can capture a width of approx. 12 m. They can therefore be mounted on facades, lamp posts or on roofs.
Third party and long-term parkers who park their vehicles without authorization are recognized by our system and automatically receive a sanction notice.
Terms and conditions and information signs are installed on each parking space, which draw attention in unpaid parking space that it is a customer parking space with a corresponding maximum parking period. The corresponding contractual penalty for infringement is also clearly visible. In paid parking spaces, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and easily recognizable at the entrances and exits and on the parking area. Vehicle owners agree to the terms and conditions by driving into the parking lot.
Our digital parking monitoring uses electronic means to monitor your parking spaces. Using AI-based software, cameras reliably record the license plates of all vehicles — without any barriers.
The use of digital systems makes it possible to optimize parking times. Parking space use is made efficient with parking time limits and long parking times are avoided. The parking time limit is set in consultation with your individual needs at your location.
Companies benefit from optimizing the search for parking spaces for customers and thus creating a customer-friendly atmosphere, as nothing else needs to be considered. Optimizing parking monitoring also reduces the workload for your employees.
Your parking expert
From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.
